Culture in an organization builds positively or negatively
over time. It takes time to degrade and conversely it takes longer to repair.
Employee morale drives the culture in an organization. Every employee has a
hidden gem within waiting to be uncovered. Reveal these gems and now a treasure
chest of opportunity lies abound ready to be fostered into productivity,
efficiency and profits. Empower your employees and earn their respect. Engage
your employees and instill ownership. An enthusiastic member of your team is
productive. One bad apple can pull many enthusiasts down. Winning over one
advocate for the company can convert a whole team. Morale starts from the top
down reflecting how management directly handles situations within the company whether
they are positive or negative. Implement some of the following ideas to assure
you are continually building your morale positively.
All the literature states that the best metrics are a
reflection of your company’s goals and this is the correct philosophy for
managers and leaders. In the manufacturing area posted metrics should be set up
to instill friendly competition between shifts or production teams. Front line
supervisors, working together, can encourage competition between teams to
achieve small increments towards greater productivity goals. Metrics used
correctly can play a vital role in building morale and strong team spirit.
Proving to direct employees that
getting on board is worth the effort is very important. Winning teams that meet
or exceed goals should be rewarded. Not all rewards are monetary. Recognition
and sometimes just a simple “thank you” or reiterating “good job” is the best
reward a manager can give. We all work for money but job satisfaction and a
feeling of accomplishment means just as much. In addition, prizes and gift
cards set in a competitive atmosphere outlined to achieve goals played out on
weekly or monthly bases returns high rewards at minimal cost. Think about it,
what is the cost of an “out to eat” gift card for two.
How and what you do as a manager
directly reflects the attitude returned by direct employees. You should always
treat employees how you would want to be treated. Use your knowledge to gain
respect and it will be returned. This doesn’t mean you are going to say what
they want to hear but you say it firmly and you are fair across the board.
Always lead by example.
Because everybody loves pizza this is my favorite. Try
“lunch and learn”. Attendance is optional and it is held over the lunch hour.
Attendees stand up and offer knowledge to earn their slice of pie. Talk about
anything from how to calculate spindle speeds to debates about the parking lot.
Anything that has to do with life at the job and stuff you face with pepperoni
and anchovies.
A company newsletter can be used to communicate all kinds of
pertinent organizational information from changes to employee benefits, next
weeks holiday schedule and operational views from the president. The newsletter
can be used to improve moral by listing promotions, employee’s birthdays,
employment anniversaries to recognizing employees for business and home
accomplishments in sections of the newspaper. The list goes on… This is a great
way to stop gossip in its tracks.